Flamingo Support

Flamingo Support

Your go-to guide for seamless implementation & Success. Search for any help questions or topics.

Resident Engagement Analytics

How do you measure resident engagement?
JC
Jude Chiy
Updated 1 year ago
  • Analytics: the important metrics are:
    • App Opens: shows number of times residents have opened the app
    • Active Users: shows the number of residents that have opened the app each month
    • All Users: shows all account, even if they haven't opened the app or used the app
    • Happiness: shows resident satisfaction each month
    • Renewal Intent: shows likeliness to renew
    • Move-In: shows resident's satisfaction with move-in
    • Maintenance Request:  shows resident's satisfaction with maintenance
    • Review Generation / Reputation Management: please connect the Facebook and Google accounts for the two Tier 3 properties. 
Did this answer your question?
😞 😐 😃