- Automated Surveys
- Custom Surveys, also known as, Manual Surveys.
1) Automated Surveys: Flamingo sends the following surveys automatically to your residents: The surveys pop up on the app once a month including a push notification or residents get an email. Residents can respond or simply dismiss them. The surveys take less than a second to complete.
- Tour*: after a tour
- Move-In: 10 days after move-in
- Renewal Intent Survey: 1st of the each month
- Happiness Survey: 15th of each month
- Event Survey: after every resident event
- Maintenance: after every maintenance request
- Move-Out: 10 days after move-out
2) Custom Surveys, also known as Manual Surveys: these are surveys that you send yourself. To send a manual survey
- Navigate to Dashboard.GetFlamingo.Com > Communication > Communication > Surveys
- Click the "Add Survey" button
- Add a Survey Title
- Add the response options, which are the Answers that residents can select amongst.
- Enter the Survey Duration, which is how long you want the survey to be open for responses
- Review and edit the Survey Options settings where you
- Allow tenants / residents to choose multiple answers
- Allow tenants / residents to add options
- Allow Tenants / residents to see results
- Allow tenants / residents to add comments
- Make survey recurring
- Click Save and the survey will be sent to residents and residents can complete the survey directly within the social feed of the resident app.
Here is how to review your custom survey results:
Once residents start completing the survey, you can view the custom survey results by navigating back to Dashboard.GetFlamingo.Com > Communication > Surveys
