The Old Way: Future residents email declaration page > staff reviews policy to confirm policy meets requirements > staff and resident email back forth if policy doesn't meet requirements > staff then upload to Property Management System once issues are fixed > staff mark the resident as verified in the PMS > staff have less time for high value work.
The New Way with Flamingo’s Renewal Checklist: Add your Renter's Insurance Requirements in Flamingo. Flamingo’s automated Renter's Insurance Verification System prompts the resident to SSO on the Flamingo app to their renter's insurance company website > Flamingo reviews policy for accuracy and works with residents until policy meets requirements > staff can focus on high value work.
Here is How to Manage Renter’s Insurance Verification with Flamingo’s Automated Renter’s Insurance Verification and Monitoring
Step 1: Add or edit your Renter's Insurance Requirements
Step 2: Residents links their policy on the web or on the resident app
Flamingo’s automated Renter's Insurance Verification System prompts the resident to SSO on the Flamingo app to their renter's insurance company website > Flamingo reviews policy for accuracy and works with residents until policy meets requirements > staff can focus on high value work.
Step 3: Staff is Prompted to Complete Manual Review in Edge Cases
In less than 5% of cases, staff might be prompted to complete a manual review if Flamingo isn't able to pull policy information directly from the insurance company's database.In this case, staff is sent an email and notification to review an approve the manually submitted policy.
Step 4: Policy is pushed to the Property Management System and the resident's status is updated
Please Note: This automated push to the Property Management System is not available for RealPage.
Step 5: Ongoing monitoring
Flamingo continues to monitor policy status because of Flamingo's integration with renter's insurance database.If the status of the policy changes or if a new roommate moves in, the resident is prompted to make the necessarily changes.