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Report a security or privacy vulnerability

If you believe you have discovered a security or privacy vulnerability in the Flamingo platform, please report it to us.
JC
Jude Chiy
Updated 2 months ago
How to report a security or privacy vulnerability

If you believe you have discovered a security or privacy vulnerability that affects the Flamingo platform devices, software, services, or web servers, please report it to us. We welcome reports from everyone, including security researchers, developers, and customers.

To report a security or privacy vulnerability, please send an email to support@flamingo.com that includes:

The specific product and software version(s) which you believe are affected
  • A description of the behavior you observed as well as the behavior that you expected
  • A numbered list of steps required to reproduce the issue and a video demonstration, if the steps may be hard to follow
You'll receive a reply from Flamingo to acknowledge that we received your report, and we’ll contact you if we need more information.

How Flamingo handles these reports
For the protection of our customers, Flamingo doesn't disclose, discuss, or confirm security issues until our investigation is complete and any necessary updates are generally available.

Flamingo uses security advisories and our security-announce mailing list to publish information about security fixes in our products and to publicly credit people or organizations that have reported security issues to us.
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