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How to manually delete resident accounts

Only do this in rate circumstances. PMS integration automates account access and deactivation
JC
Jude Chiy
Updated 11 months ago
Please note that Flamingo is fully integrated with your property management system and account access and removal of residents is automated and based on the data in your PMS.

When a resident moves in, the PMS pings Flamingo and Flamingo creates an account for that resident automatically using the PMS data. And when a resident moves out, Flamingo also automatically deactivates their account.

If you need to delete a resident's account for whatever, you can do so by:

  • Going to dashboard.getflamingo.com > Manage > Residents 
  • Search for the resident and click on their profile
  • Click on the 3 dots on the upper right corner
  • Click on "Delete"

See this video: https://share.getcloudapp.com/yAur1bO8

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